Wait a minute Mister Postman!

As some of you may have heard, the United States Post Office is dealing with some new challenges, including slowed delivery due to staffing shortages, a general reduction in services and as of October 3, increased pricing for the holidays. 

We rely on the USPS as our only shipping provider. Until recently, they have been both fast and affordable. After a few incidents, we decided that we had to make some adjustments, including additional choices for customers to track their order. We reviewed the offerings at the local post office and decided to make some changes to our shipping options.

Let’s start with the good news – we will be able to continue with our free, first class shipping option. We hate the “shipping surprise” at checkout and are sure you do too!  We’ve been able to absorb the small changes to postage over the years and hope to continue to do so. 

So, we’re adding another option with tracking, First Class Parcel Service Delivery for $4. As of right now, we’re estimating 4-8 days from our HQ in New Jersey, but we’re going to keep an eye on it and see if we need to adjust it. 

We’ve increased the price of Priority Mail to $8, for now. For the second year, the Post Office has introduced “congestion pricing” for the holidays, resulting in an increase in all flat rate priority postage. To compensate for this change, we have adjusted our Priority Mail price. We will reduce it back to $7.50 after the holidays are over. (assuming the Post Office does as well!)

Priority international shipping is now $40. Priority International Shipping  increased 5.1% just this past year and we had not updated the price in a few years, so we’ve changed that from $35 to $40. 

To summarize, here is a complete list of our shipping options:

In the USA

• 7-14 days (usually), up to 4 weeks – FREE – Standard First Class Shipping (no tracking)
• 4-8 days (usually) – $4 – First Class Parcel Service
• 3-4 days – $8 – Priority Mail
• 2-3 days – $25 – Priority Express

Domestic orders over $100 will automatically be upgraded to FREE Priority Mail shipping

International

• 2 weeks (usually), up to 6 weeks – $2 – International First Class Mail (no tracking)
• 2 weeks – $40 – International Priority Mail

International orders over $50 will be given FREE Standard First Class Shipping

One last note: Shipping options may vary depending on staff availability. We may have global reach, but we’re a small staff. We decided that on the rare occasion that several of us are unavailable, we’d limit the options in checkout. We hope to always offer priority shipping domestically, at a minimum, but if you don’t see the shipping options, this is why. It’s temporary and will update upon our return!

As issues arrive, please know that once we drop your order off at the post office, it’s out of our hands. We’ll do our best to make everything right – by sending your order as quickly as possible and answering your questions in a timely manner – and we are truly doing everything that we can to help you get the custom fit that you deserve.